General CRM System (Application Component)

[ArchiMate Model (Model)] ArchiSurance Example [Application Layer (Package)] Application [Application Layer Package (Package)] Applications [Application Component (Component)] General CRM System

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Properties

Standard
Stereotypes	ApplicationComponent

Outgoing Relations

Access relations

Name	Source	Target	Parent
	General CRM System	Call Center Application	General CRM System
	General CRM System	Web portal	General CRM System

towards: Call Center Application (Application Component)
towards: Web portal (Application Component)

Realization relations

Name	Source	Target	Parent
Realization1	General CRM System	Customer administration	General CRM System
Realization2	General CRM System	CRM data access	General CRM System

Realization1 towards: Customer administration (Application Service)
Realization2 towards: CRM data access (Application Service)

Incoming Relations

Access relations

Name	Source	Target	Parent
	Auto Insurance Application	General CRM System	Auto Insurance Application
	Call Center Application	General CRM System	Call Center Application
	Home & Away Policy Administration	General CRM System	Home & Away Policy Administration

from: Auto Insurance Application (Application Component)
from: Call Center Application (Application Component)
from: Home & Away Policy Administration (Application Component)

Realization relations

Name	Source	Target	Parent
Realization2	Infrastructure	General CRM System	General CRM System

Realization2 from: General CRM System (Artifact)

Referrers

Appears in the following diagrams

Application Co-Operation View (Application Layer Diagram)
Requirement Realization View
Application Usage View (Application Layer Diagram)