[ArchiMate Model (Model)]ArchiSurance Example (ArchiMate Model)

This example model is based upon the ArchiSurance example from The Open Group (http://opengroup.org/), version from 2012-2014.

This work is made available under the terms of the Creative Commons Attribution-ShareAlike 3.0 Unported (CC BY-SA 3.0) license, http://creativecommons.org/licenses/by-sa/3.0/.

Changes:

* Implementation and migration extension diagram added.

[Class Diagram]Requirement Realization View (Class Diagram)

[Dependency on ArchiMate Guidelines (Dependency)][No name] (Dependency on ArchiMate Guidelines)

[Application Layer (Package)]Application (Application Layer)

[Application Layer Diagram (Class Diagram)]Application Usage View (Application Layer Diagram)

[Application Layer Package (Package)]Application Services (Application Layer Package)

[Use Case]Claims administration (Use Case)

[Access (Usage)]UsedBy4 (Access)
[Access (Usage)]UsedBy5 (Access)

[Application Service (Use Case)]CRM data access (Application Service)

[Realization (Realization)]Realization3 (Realization)

[Application Service (Use Case)]Customer administration (Application Service)

[Access (Usage)]UsedBy2 (Access)

[Application Service (Use Case)]Financial services (Application Service)

[Access (Usage)][No name] (Access)
[Realization (Realization)]Realization2 (Realization)

[Application Service (Use Case)]Payment (Application Service)

[Access (Usage)]Access1 (Access)

[Application Service (Use Case)]Policy administration services (Application Service)

[Access (Usage)][No name] (Access)
[Realization (Realization)]Realization1 (Realization)

[Application Service (Use Case)]Printing (Application Service)

[Access (Usage)]UsedBy6 (Access)
[Access (Usage)]UsedBy7 (Access)

[Application Service (Use Case)]Scanning (Application Service)

[Access (Usage)]UsedBy1 (Access)

[Application Layer Package (Package)]Applications (Application Layer Package)

[Application Layer Diagram (Class Diagram)]Application Co-Operation View (Application Layer Diagram)

[Application Component (Component)]ArchiSurance Back Office Suite (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Realization (Realization)]Realization1 (Realization)
[Realization (Realization)]Realization2 (Realization)

[Application Component (Component)]Auto Insurance Application (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Application Component (Component)]Back Office (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 

[Application Component (Component)]Call Center Application (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Application Component (Component)]Document Management System (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Realization (Realization)]Realization1 (Realization)
[Realization (Realization)]Realization2 (Realization)

[Application Component (Component)]Front Office (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 

[Application Component (Component)]General CRM System (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Realization (Realization)]Realization1 (Realization)
[Realization (Realization)]Realization2 (Realization)

[Application Component (Component)]Home & Away Financial Application (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Realization (Realization)]Realization1 (Realization)

[Application Component (Component)]Home & Away Policy Administration (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Realization (Realization)]Realization1 (Realization)

[Application Component (Component)]Legal Expense Back-Office System (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Application Component (Component)]Legal Expense CRM System (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 
[Access (Usage)][No name] (Access)

[Application Component (Component)]Shared Service Center (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 

[Application Component (Component)]Web portal (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 

[Application Layer Package (Package)]Data model (Application Layer Package)

[Application Layer Diagram (Class Diagram)]Data Dissemination Diagram (Application Layer Diagram)

[Data Object (Class)]Claim data (Data Object)

[Realization (Realization)]Realization2 (Realization)

[Data Object (Class)]Customer Data (Data Object)

[Realization (Realization)]Realization1 (Realization)

[Application Function (Collaboration)]Customer Data Access (Application Function)

[Access (Usage)][No name] (Access)

[Application Component (Component)]Home & Away Policy Administration (Application Component)

Stereotypes:[Stereotype]ApplicationComponent 

[Data Object (Class)]Policy Data (Data Object)

[Realization (Realization)]Realization3 (Realization)

[Application Function (Collaboration)]Policy Data Management (Application Function)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Application Layer Package (Package)]Relations (Application Layer Package)

[Access (Usage)]UsedBy3 (Access)

[Business Layer (Package)]Business (Business Layer)

[Busines Layer Package (Package)]Business functions (Busines Layer Package)

[Business Layer Diagram (Class Diagram)]Business Function View (Business Layer Diagram)

[Business Function (Collaboration)]Actuarial (Business Function)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Business Role (Class)]Bank (Business Role)

[Business Function (Collaboration)]Claims (Business Function)

[Access (Usage)][No name] (Access)

[Business Role (Class)]Customer (Business Role)

[Access (Usage)][No name] (Access)

[Business Function (Collaboration)]Customer relations (Business Function)

[Access (Usage)][No name] (Access)

[Business Function (Collaboration)]Document processing (Business Function)

[Business Function (Collaboration)]Finance (Business Function)

[Access (Usage)][No name] (Access)

[Business Function (Collaboration)]Investment management (Business Function)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Business Function (Collaboration)]Marketing (Business Function)

[Access (Usage)][No name] (Access)

[Busines Layer Package (Package)]Relations (Busines Layer Package)

[Business Function (Collaboration)]Underwriting (Business Function)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Busines Layer Package (Package)]Business objects (Busines Layer Package)

[Business Object (Class)]Auto Insurance Policy (Business Object)

[Specialization (Generalization)](Insurance Policy)  (Specialization)

[Business Object (Class)]Customer (Business Object)

[Aggregatee (Association End)]insurance file (Aggregatee)
Type:[Business Object (Class)]Insurance File (Business Object)
[Aggregatee (Association End)]insurance file (Aggregatee)
Type:[Business Object (Class)]Insurance File (Business Object)

[Business Object (Class)]Damage Claim (Business Object)

[Composer (Association End)]insurance file (Composer)
Aggregation:none
Opposite:[Compositee (Association End)]claim (Compositee)
Type:[Business Object (Class)]Insurance File (Business Object)
[Composer (Association End)]insurance file (Composer)
Aggregation:none
Opposite:[Compositee (Association End)]claim (Compositee)
Type:[Business Object (Class)]Insurance File (Business Object)
[Associatee (Association End)]insurance policy (Associatee)
Type:[Business Object (Class)]Insurance Policy (Business Object)

[Business Object (Class)]Home Owners Insurance Policy (Business Object)

[Specialization (Generalization)](Insurance Policy)  (Specialization)

[Business Object (Class)]Insurance File (Business Object)

[Compositee (Association End)]claim (Compositee)
Type:[Business Object (Class)]Damage Claim (Business Object)
[Compositee (Association End)]claim (Compositee)
Type:[Business Object (Class)]Damage Claim (Business Object)
[Aggregator (Association End)]customer (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]insurance file (Aggregatee)
Type:[Business Object (Class)]Customer (Business Object)
[Aggregator (Association End)]customer (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]insurance file (Aggregatee)
Type:[Business Object (Class)]Customer (Business Object)
[Compositee (Association End)]insurance policy (Compositee)
Type:[Business Object (Class)]Insurance Policy (Business Object)
[Associatee (Association End)]insurance policy (Associatee)
Navigable:true
Type:[Business Object (Class)]Insurance Policy (Business Object)
[Compositee (Association End)]insurance request (Compositee)
Type:[Business Object (Class)]Insurance request (Business Object)

[Business Object (Class)]Insurance Policy (Business Object)

[Associatee (Association End)]claim (Associatee)
Type:[Business Object (Class)]Damage Claim (Business Object)
[Composer (Association End)]insurance file (Composer)
Aggregation:none
Opposite:[Compositee (Association End)]insurance policy (Compositee)
Type:[Business Object (Class)]Insurance File (Business Object)
[Associatee (Association End)]insurance file (Associatee)
Type:[Business Object (Class)]Insurance File (Business Object)
[Associatee (Association End)]insurance request (Associatee)
Type:[Business Object (Class)]Insurance request (Business Object)

[Business Object (Class)]Insurance request (Business Object)

[Composer (Association End)]insurance file (Composer)
Aggregation:none
Opposite:[Compositee (Association End)]insurance request (Compositee)
Type:[Business Object (Class)]Insurance File (Business Object)
[Associatee (Association End)]insurance policy (Associatee)
Type:[Business Object (Class)]Insurance Policy (Business Object)

[Business Object (Class)]Legal Expense Insurance Policy (Business Object)

[Specialization (Generalization)](Insurance Policy)  (Specialization)

[Busines Layer Package (Package)]Relations (Busines Layer Package)

[Business Object (Class)]Travel Insurance Policy (Business Object)

[Specialization (Generalization)](Insurance Policy)  (Specialization)

[Busines Layer Package (Package)]Business processes (Busines Layer Package)

[Business Layer Diagram (Class Diagram)]Business Process View (Business Layer Diagram)

[Junction (Opaque Behavior)][No name] (Junction)

[Access (Usage)][No name] (Access)
[Flow (Information Flow)][No name] (Flow)

[Business Process (Opaque Behavior)]Accept policy (Business Process)

[Business Process (Opaque Behavior)]Capture information (Business Process)

[Flow (Information Flow)][No name] (Flow)

[Business Event (Opaque Behavior)]Claim received (Business Event)

[Flow (Information Flow)][No name] (Flow)

[Business Event (Opaque Behavior)]Claim rejected (Business Event)

[Business Process (Opaque Behavior)]Handle claim (Business Process)

[Business Process (Opaque Behavior)]Investigate (Business Process)

[Flow (Information Flow)][No name] (Flow)

[Business Process (Opaque Behavior)]Issue new policy (Business Process)

[Business Process (Opaque Behavior)]Notify additional stakeholders (Business Process)

[Flow (Information Flow)][No name] (Flow)

[Business Process (Opaque Behavior)]Pay (Business Process)

[Business Process (Opaque Behavior)]Produce policy (Business Process)

[Flow (Information Flow)][No name] (Flow)

[Busines Layer Package (Package)]Relations (Busines Layer Package)

[Business Event (Opaque Behavior)]Request for insurance received (Business Event)

[Flow (Information Flow)][No name] (Flow)

[Business Process (Opaque Behavior)]Underwrite risk (Business Process)

[Flow (Information Flow)][No name] (Flow)

[Business Process (Opaque Behavior)]Validate (Business Process)

[Flow (Information Flow)][No name] (Flow)

[Busines Layer Package (Package)]Organization (Busines Layer Package)

[Business Layer Diagram (Class Diagram)]Organization view (Business Layer Diagram)

[Business Actor (Actor)]ArchiSurance (Business Actor)

[Associatee (Association End)]home & away headquarters (Associatee)
Type:[Location (Node)]Home & Away headquarters (Location)
[Associatee (Association End)]legallyyours headquarters (Associatee)
Type:[Location (Node)]LegallyYours headquarters (Location)
[Associatee (Association End)]pro-fit headquarters (Associatee)
Type:[Location (Node)]PRO-FIT headquarters (Location)

[Business Actor (Actor)]Auto Back Office (Business Actor)

[Assignment (Dependency)][No name] (Assignment)

[Business Actor (Actor)]Front Office (Business Actor)

[Assignment (Dependency)][No name] (Assignment)

[Location (Node)]Home & Away headquarters (Location)

[Associatee (Association End)]archisurance (Associatee)
Navigable:true
Type:[Business Actor (Actor)]ArchiSurance (Business Actor)

[Business Actor (Actor)]Homeowner's and Travel Back Office (Business Actor)

[Assignment (Dependency)][No name] (Assignment)

[Business Actor (Actor)]Legal Expense Back Office (Business Actor)

[Assignment (Dependency)][No name] (Assignment)

[Location (Node)]LegallyYours headquarters (Location)

[Associatee (Association End)]archisurance (Associatee)
Navigable:true
Type:[Business Actor (Actor)]ArchiSurance (Business Actor)

[Location (Node)]PRO-FIT headquarters (Location)

[Associatee (Association End)]archisurance (Associatee)
Navigable:true
Type:[Business Actor (Actor)]ArchiSurance (Business Actor)

[Busines Layer Package (Package)]Relations (Busines Layer Package)

[Business Actor (Actor)]Shared Service Center (Business Actor)

[Assignment (Dependency)][No name] (Assignment)

[Implementation and Migration Extension (Package)]Implementation and migration (Implementation and Migration Extension)

[Impl & Migr Extension Diagram (Class Diagram)]Implementation and migration diagram (Impl & Migr Extension Diagram)

[Gap (Artifact)]Improved issue and policy handling (Gap)

[Associatee (Association End)]improved policy and issue handling (Associatee)

Type:[Plateau (Class)]Organization with improved policy and issue handling (Plateau)

[Associatee (Association End)]insufficient policy and issue handling (Associatee)

Type:[Plateau (Class)]Organization with insufficient policy and issue handling (Plateau)

[Plateau (Class)]Organization with improved policy and issue handling (Plateau)

[Associatee (Association End)]improved issue and policy handling (Associatee)

Navigable:true
Type:[Gap (Artifact)]Improved issue and policy handling (Gap)

[Plateau (Class)]Organization with insufficient policy and issue handling (Plateau)

[Associatee (Association End)]improved issue and policy handling (Associatee)

Navigable:true
Type:[Gap (Artifact)]Improved issue and policy handling (Gap)

[Implementation and Migration Extension Package (Package)]Relations (Implementation and Migration Extension Package)

[Motivation Extension Model (Package)]Motivation (Motivation Extension Model)

[Motivation Extension Package (Package)]Business goals (Motivation Extension Package)

[Motivation Extension Diagram (Class Diagram)]Business Goals Associated with the Driver Profit (Motivation Extension Diagram)

[Goal (Class)]Improvement of cross-selling success (Goal)

[Aggregator (Association End)]increase of revenue (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]improvement of cross-selling success (Aggregatee)
Type:[Goal (Class)]Increase of revenue (Goal)

[Goal (Class)]Improvement of data consistency (Goal)

[Influence (Dependency)][No name] (Influence)

[Goal (Class)]Increase of customer satisfaction (Goal)

[Influence (Dependency)][No name] (Influence)

[Goal (Class)]Increase of revenue (Goal)

[Aggregatee (Association End)]improvement of cross-selling success (Aggregatee)
Type:[Goal (Class)]Improvement of cross-selling success (Goal)
[Associatee (Association End)]profit (Associatee)
Type:[Driver (Class)]Profit (Driver)

[Goal (Class)]Reduction of cost (Goal)

[Associatee (Association End)]profit (Associatee)
Type:[Driver (Class)]Profit (Driver)
[Aggregatee (Association End)]reduction of maintenance costs (Aggregatee)
Type:[Goal (Class)]Reduction of maintenance costs (Goal)
[Aggregatee (Association End)]reduction of personnel costs (Aggregatee)
Type:[Goal (Class)]Reduction of personnel costs (Goal)

[Goal (Class)]Reduction of errors (Goal)

[Influence (Dependency)][No name] (Influence)
[Influence (Dependency)][No name] (Influence)

[Goal (Class)]Reduction of maintenance costs (Goal)

[Aggregator (Association End)]reduction of cost (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]reduction of maintenance costs (Aggregatee)
Type:[Goal (Class)]Reduction of cost (Goal)

[Goal (Class)]Reduction of personnel costs (Goal)

[Aggregator (Association End)]reduction of cost (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]reduction of personnel costs (Aggregatee)
Type:[Goal (Class)]Reduction of cost (Goal)
[Aggregatee (Association End)]reduction of rework (Aggregatee)
Type:[Goal (Class)]Reduction of rework (Goal)

[Goal (Class)]Reduction of rework (Goal)

[Aggregator (Association End)]reduction of personnel costs (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]reduction of rework (Aggregatee)
Type:[Goal (Class)]Reduction of personnel costs (Goal)

[Motivation Extension Package (Package)]Relations (Motivation Extension Package)

[Motivation Extension Package (Package)]Principles (Motivation Extension Package)

[Motivation Extension Diagram (Class Diagram)]Principles View (Motivation Extension Diagram)

[Principle (Class)]Common use of applications (Principle)

[Realization (Realization)][No name] (Realization)

[Motivation Extension Package (Package)]Relations (Motivation Extension Package)

[Principle (Class)]Single system of record for each data element (Principle)

[Realization (Realization)][No name] (Realization)
[Realization (Realization)][No name] (Realization)

[Motivation Extension Package (Package)]Requirements (Motivation Extension Package)

[Requirement (Class)]CRM data should be maintained centrally (Requirement)

[Requirement (Class)]Support for financial transactions  (Requirement)

[Requirement (Class)]Support for policy administration  (Requirement)

[Motivation Extension Package (Package)]Stakeholders (Motivation Extension Package)

[Motivation Extension Diagram (Class Diagram)]Stakeholder view (Motivation Extension Diagram)

[Stakeholder (Class)]Board (Stakeholder)

[Associatee (Association End)]customer satisfaction (Associatee)
Type:[Driver (Class)]Customer satisfaction (Driver)
[Associatee (Association End)]sales target (Associatee)
Type:[Driver (Class)]Sales target (Driver)
[Associatee (Association End)]stakeholder satisfaction (Associatee)
Type:[Driver (Class)]Stakeholder satisfaction (Driver)

[Stakeholder (Class)]Customer (Stakeholder)

[Associatee (Association End)]customer satisfaction (Associatee)
Type:[Driver (Class)]Customer satisfaction (Driver)
[Associatee (Association End)]price (Associatee)
Type:[Driver (Class)]Price (Driver)
[Associatee (Association End)]produkt portfolio (Associatee)
Type:[Driver (Class)]Produkt portfolio (Driver)

[Driver (Class)]Customer satisfaction (Driver)

[Associatee (Association End)]board (Associatee)
Type:[Stakeholder (Class)]Board (Stakeholder)
[Associatee (Association End)]customer (Associatee)
Type:[Stakeholder (Class)]Customer (Stakeholder)

[Driver (Class)]Price (Driver)

[Associatee (Association End)]customer (Associatee)
Type:[Stakeholder (Class)]Customer (Stakeholder)

[Driver (Class)]Produkt portfolio (Driver)

[Associatee (Association End)]customer (Associatee)
Type:[Stakeholder (Class)]Customer (Stakeholder)

[Driver (Class)]Profit (Driver)

[Associatee (Association End)]increase of revenue (Associatee)
Type:[Goal (Class)]Increase of revenue (Goal)
[Associatee (Association End)]reduction of cost (Associatee)
Type:[Goal (Class)]Reduction of cost (Goal)
[Aggregator (Association End)]stakeholder satisfaction (Aggregator)
Aggregation:none
Opposite:[Aggregatee (Association End)]profit (Aggregatee)
Type:[Driver (Class)]Stakeholder satisfaction (Driver)

[Motivation Extension Package (Package)]Relations (Motivation Extension Package)

[Driver (Class)]Sales target (Driver)

[Associatee (Association End)]board (Associatee)
Type:[Stakeholder (Class)]Board (Stakeholder)

[Driver (Class)]Stakeholder satisfaction (Driver)

[Associatee (Association End)]board (Associatee)
Type:[Stakeholder (Class)]Board (Stakeholder)
[Aggregatee (Association End)]profit (Aggregatee)
Type:[Driver (Class)]Profit (Driver)

[Technology Layer (Package)]Technology (Technology Layer)

[Technology Layer Package (Package)]Infrastructure (Technology Layer Package)

[Technology Layer Diagram (Class Diagram)]Infrastructure Landscape (Technology Layer Diagram)

[Artifact (Artifact)]ArchiSurance Back Office Suite (Artifact)

[Realization (Realization)]Realization1 (Realization)

[Network (Node)]ArchiSurance WAN (Network)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Technology Layer Package (Package)]Auto Back Office (Technology Layer Package)

[Node (Node)]Auto General Purpose Server (Node)

[Artifact (Artifact)]Auto Insurance Application (Artifact)

[Artifact (Artifact)]Call Center Application (Artifact)

[Node (Node)]Document Management Server (Node)

[Artifact (Artifact)]Document Management System (Artifact)

[Node (Node)]FO General Purpose Server (Node)

[Assignment (Dependency)][No name] (Assignment)

[Node (Node)]FO Web Hosting Server (Node)

[Technology Layer Package (Package)]Front Office (Technology Layer Package)

[Artifact (Artifact)]General CRM System (Artifact)

[Realization (Realization)]Realization2 (Realization)

[Artifact (Artifact)]Home & Away Financial Application (Artifact)

[Node (Node)]Home & Away General Purpose Server (Node)

[Technology Layer Package (Package)]Home & Away Headquarters (Technology Layer Package)

[Network (Node)]Home & Away LAN (Network)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Artifact (Artifact)]Home & Away Policy Administration (Artifact)

[Technology Layer Package (Package)]Home Owners & Travel Back Office (Technology Layer Package)

[Technology Layer Package (Package)]Legal Expense Back Office (Technology Layer Package)

[Artifact (Artifact)]Legal Expense Back Office System (Artifact)

[Artifact (Artifact)]Legal Expense CRM System (Artifact)

[Node (Node)]Legal Expense General Purpose Server (Node)

[Technology Layer Package (Package)]Legally Yours Headquarters (Technology Layer Package)

[Technology Layer Package (Package)]PRO-FIT Headquarters (Technology Layer Package)

[Network (Node)]PRO-FIT LAN (Network)

[Access (Usage)][No name] (Access)
[Access (Usage)][No name] (Access)

[Technology Layer Package (Package)]Relations (Technology Layer Package)

[Technology Layer Package (Package)]Shared Service Center (Technology Layer Package)

[Artifact (Artifact)]Web Portal (Artifact)